Our Company
Our Story
At GTS, our story began in 2001 as a humble, home-based accounting practice with just a couple of passionate accountants.
In 2008, Graham took ownership and moved the business to Banyo - his hometown and the heart of our community. With a deep love for the area he grew up in, Graham set out to build a practice that put people first.
In 2008, Graham took ownership and moved the business to Banyo - his hometown and the heart of our community. With a deep love for the area he grew up in, Graham set out to build a practice that put people first.
Over the years, we’ve grown steadily - welcoming more staff, supporting more clients, and continuing to build strong, lasting relationships.
Fast forward to June 2025, and we’ve expanded again - this time opening our Moreton Bay office right in the heart of Caboolture.
We’re so proud to be part of the Brisbane and Moreton Bay communities, helping our clients stay on track, grow their success, and plan for whatever comes next.
Meet Our Team
The A-Team of experts.
From thrill-seekers to bookworms, we’re a mix of personalities who click thanks to strong communication, a bit of fun, and shared goals. It’s a recipe that keeps things dynamic and genuinely enjoyable.
Graham Robinson
Principal
Banyo
Shelley Love
Senior Accountant
Banyo
Harrison Smith
Senior Accountant
Caboolture
Erin St Ledger
Accountant
Banyo
Samantha Holder
Manager
Banyo + Caboolture
Nikki Carroll
Office Manager
Caboolture
Holly Whiteman
Office Administrator
Banyo
Client Testimonials
Real people with real feedback.
"Very friendly and efficient, it's always a pleasure. We've been seeing Graham and the team for years for our business and personal taxes."
Brooke Nguyen
Friendly
"General Tax has been fantastic for our business. They guided us through all the tax requirements (GST, wages, income tax) and helped us claim apprenticeship incentives. Highly recommend their services!"
Matt & Jessi Beasant
Fantastic
"Love the online tax return option. Super convenient and it still felt like I got personalised service."
Luke Jenkins
Convenient
"A local gem. I’ve been with GTS for a few years now and they’re genuinely the best accountants I’ve dealt with."
Emily Rowe
Best
"Not just another tax agent, they actually care. Personal, professional, and a better refund than I expected. GTS gets 5 stars from me!"
Tom Carter
Professional
"Super reliable! I’ve been with General Tax for years now. They’re always sending reminders before BAS is due and making sure everything is lodged on time."
Jeremy Goonan
Reliable
"Amazing to deal with. General Tax helped me claim everything I was entitled to. I’ll definitely be back next year (and the year after that, and the year after that, and then and then and then)... You get the idea!"
Alice Beckett
Amazing
"Great service from start to finish. GTS handled our business tax returns with absolute professionalism and made everything easy to understand. Highly recommend."
Kelly Russo
Great
"Couldn’t be happier! I got my biggest refund yet thanks to their thorough approach. They picked up deductions I never even knew about."
Lisa Thompson
Happier
"Excellent communication and easy to reach. No question is too silly, and they always explain everything in plain English."
Andrew Lawson
Excellent
Our Vision
We're here to make tax simple, smart, and stress-free. Our vision? To shake off the old-school accounting vibe and bring real value to your business with practical support and zero jargon.
Our Mission
We help everyday people and businesses get on top of their tax and finances with clear advice, smart planning, and support you can count on. We’re here to make the tricky stuff simple, so you can focus on what matters most. It’s all about trust, real relationships, and being there for you—every step of the way..
Our Community
We proudly support local clubs and community groups with sponsorships and discounted services, so they can keep making a difference in the lives of others.
Our Team
Down-to-earth, approachable, and genuinely helpful — that's our team. We speak your language (not tax jargon), and we’re here to support you every step of the way.
